Included within the purchase price of all our systems is full staff training and the use of a support helpline during normal office hours, Mon-Fri 09:00 – 17:30 excluding public holidays.

Our fully trained system engineers can interact directly with your desktop in real-time but under your complete control, we are able to diagnose and repair problems immediately by way of a secure, permission based “Netviewer” remote desktop software - for support click here

Our training program is specifically tailored for individual companies, taking into consideration hardware/software configuration and staff requirements. Additional training days can be arranged as required and where appropriate conducted remotely.

You can also build upon the basic level of support by extending the term of cover or by increasing the level of support. Our engineers will call at your premises and if your equipment does need to be taken off-site for repair you will be offered a replacement.

Whatever your requirements our after sales help and support will give you exactly the level of cover you need.