Pinpoint

Included within the purchase price of all our systems is full staff training and the use of a helpline during office hours. Also included is a 12 month Return to Base (“RTB”) Warranty as standard.

Our training program is specifically tailored for individual companies, taking into consideration hardware/software configuration and staff requirements. Additional training days can be arranged as required.

If you have one of the PDS Archiver Plus range of systems we can also provide training and sort out problems immediately by way of a secure, permission based web-site. Our fully trained system engineers can interact directly with your desktop in real-time but under your complete control.

You can also build upon the basic level of RTB warranty by extending the term of cover or by increasing the level of support. Our on-site cover is for where you are dependent upon your system. Our engineers will call at your premises and if your equipment does need to be taken off-site for repair you will be offered a replacement.

Whatever your requirements our after sales help and support will give you exactly the level of cover you need.

Existing customers

Click here for online support.